10 Sep
|
GHR Infra Developers
|
Hyderabad
10 Sep
GHR Infra Developers
Hyderabad
WE ARE HIRING!
Convention Sales Executive
*Location:* Hyderabad
*Department:* Sales
*Reporting To:* Sr. Sales Manager
*Employment Type:* Full-Time
About the Role:
We are looking for a confident, energetic, and customer-focused *Convention Sales Executive* to join our Sales Team.
The candidate will be responsible for handling event enquiries, making sales calls, following up with prospective clients, maintaining CRM records, conducting venue show rounds for walk-in guests, and assisting clients with their queries.
The ideal candidate should have excellent communication skills, a professional personality, strong follow-up abilities, and an interest in sales, hospitality, and events.
Key Responsibilities:
Sales & Enquiry Handling:
* Handle incoming calls and event enquiries professionally.
* Make outbound calls to prospective clients and leads.
* Understand client requirements and provide suitable venue information.
* Handle enquiries for weddings, receptions, corporate events, social events, conferences, and other functions.
* Explain venue facilities, halls, packages, inclusions, exclusions, and relevant venue policies.
* Coordinate with the Sr. Sales Manager for important and high-value enquiries.
Follow-Ups & Lead Conversion:
* Follow up regularly with all assigned leads and enquiries.
* Follow up on quotations and proposals shared with clients.
* Maintain proper follow-up schedules and ensure no enquiry is missed.
* Record client feedback and requirements during follow-ups.
* Work towards converting enquiries into site visits and confirmed bookings.
* Maintain a professional relationship with prospective and existing clients.
CRM & Data Management:
* Enter all new enquiries into the CRM accurately and promptly.
* Update lead details after every call, meeting, or client interaction.
* Maintain accurate information regarding:
* Client details
* Event date
* Event type
* Number of guests/PAX
* Venue requirement
* Client requirements
* Quotation status
* Follow-up status
* Next follow-up date
* Lead conversion status
* Ensure CRM records are complete and up to date.
Walk-In Guests & Venue Show Rounds:
* Welcome walk-in guests professionally.
* Understand their event requirements.
* Conduct professional venue show rounds.
* Showcase and explain available halls, event spaces, facilities, and amenities.
* Answer client queries during the venue visit.
* Collect complete enquiry details from walk-in guests.
* Update walk-in enquiries in the CRM and conduct timely follow-ups after the visit.
Internal Coordination
* Coordinate with F&B;, Operations, Housekeeping, Security, and other departments whenever required.
* Communicate client requirements accurately to the concerned team.
* Ensure all commitments made to clients are in line with management approvals and venue policies.
Meetings & Reporting
* Attend daily, weekly, and monthly sales review meetings.
* Maintain and submit daily/weekly sales reports as required.
* Provide updates on:
* New enquiries
* Calls made
* Follow-ups completed
* Pending follow-ups
* Walk-ins
* Show rounds
* Quotations
* Conversions
* Lost enquiries
* Expected bookings
* Complete tasks and action points assigned by the Sr. Sales Manager.
Daily Responsibilities:
* Check and respond to new enquiries.
* Attend incoming guest/client calls.
* Make outbound sales calls.
* Complete scheduled follow-ups.
* Follow up on quotations and proposals.
* Conduct venue show rounds.
* Handle walk-in guests.
* Attend to client queries on the venue floor.
* Update CRM after every relevant interaction.
* Maintain the daily sales pipeline.
* Coordinate with the Sr. Sales Manager and internal teams.
* Participate in sales review meetings.
Skills Required:
* Excellent communication and interpersonal skills.
* Strong telephone etiquette and client-handling skills.
* Good sales and follow-up skills.
* Ability to build rapport with clients.
* Strong customer service orientation.
* Good negotiation and persuasion skills.
* Basic computer and CRM knowledge.
* Accurate data-entry skills.
* Ability to handle multiple enquiries simultaneously.
* Professional and presentable personality.
* Positive attitude and willingness to learn.
* Ability to work with sales targets and deadlines.
* Strong coordination and teamwork abilities.
Language Requirements
Mandatory:
* *English* Good verbal and written communication
* *Telugu* – Positive verbal communication
*Hindi:* Optional / Preferred
Qualification & Experience:
*Qualification:*
Graduate in any discipline. Candidates from Hotel Management, Hospitality, Business Management, Sales, Marketing, or related fields will be preferred.
*Experience:*
1–3 years of experience in any of the following areas is preferred:
* Convention Centre Sales
* Banquet Sales
* Hotel Sales
* Event Sales
* Hospitality Sales
* Corporate Sales
* Customer Relationship Management
* Venue Sales
*Freshers with excellent communication skills and a strong interest in sales may also apply.*
Ideal Candidate
We are looking for someone who is:
Confident and well-spoken
Presentable and professional
Energetic and proactive
Comfortable speaking with clients
Strong in follow-ups
Customer-focused
Target-oriented
Comfortable using CRM systems
Comfortable conducting venue tours
A good team player
Willing to learn and grow in hospitality and event sales
📌 Convention Sales Executive (Hyderabad)
🏢 GHR Infra Developers
📍 Hyderabad