1. Replying inquiries to
the customers for their product requirements.

2. Manage sample requests,
sending samples for their evaluation, dispatch schedules.

3. Follow up for their
commercial requirement upon sample approval.

4. Co-ordinate with
logistics for the shipment status of different customers.

5. Manage internal and
external workflows, ensuring that sample requests, commercial
documentation, and regulatory queries move smoothly between manufacturing
sites and clients.

6. Maintain sales databases
and generate customer-specific MIS reports.

7. Coordinate with
Logistics, Quality Assurance and Quality Control to resolve queries.

8. Knowledge of basic
regulatory documents (such as DMF or CEP). Understanding of cGMP, API
manufacturing processes, and supply chain logistics.

9. Proficiency in MS Excel,
ERP systems, and robust communication.

#On site

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📌 Business operations / Business Development Professional (Hyderabad)
🏢 Hetero
📍 Hyderabad