Senior Analyst/Associate Process Manager – Business Continuity Manager (BCM)

Description:

The eClerx Business Continuity Management Program coordinates activities that are necessary to build, sustain, and improve eClerx’ s preparedness and response capabilities to threats or actual adverse events that could affect eClerx Business Operations, such as natural disasters, manmade disruptions or other significant incidents. This role will work across multiple businesses to develop and manage business resiliency and crisis management policies and programs, including planning, implementation, training and testing programs necessary for rapid response to adverse events or crisis situations.

eClerx BCM team is seeking to hire a candidate who can support our India & Global offices to develop, coordinate, implement business resiliency program and provide advice, reporting and services on a variety of risk management issues, primarily focused on Business Resiliency and Crisis Management. This position reports into the Business Continuity Management lead.

Roles and Responsibilities




- Primary key POC to maintain and sustain eClerx ISO 22301 certification and related activities
- Provide support to oversight for the eClerx Business Continuity Management and Crisis Management program to support and maintain a strong business resiliency, preparedness and response workplace across eClerx delivery centers.
- Advise, review and support the businesses to maintain, update, validate business impact analysis (BIAs), risk management and business resiliency plans to identify critical applications/systems and develop recovery capabilities and priorities. To support facilitation and coordination of exercises and testing.
- Support BCM lead to coordinate/suggest actions to mitigate business continuity risks associated with facilities, functions and operations to maintain the well-being of employees, protect assets, and provide continued service for clients during business disruptions
- As

📌 Business Continuity (Chandigarh)
🏢 eClerx
📍 Chandigarh