Date Posted:
2026-05-19
Country:
India
Location:
IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli
Position Role Type:
Hybrid
Who We Are:
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find current ways to connect and protect our world.
Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.
What You Will Do:
The Customer Documentation Analyst is responsible for retrieving and assembling engine documentation requested by customers and coordinating with internal and external stakeholders to ensure timely and accurate delivery of records.
Responsibilities include:
- Retrieve engine documentation and records from internal systems, archives, and repositories based on customer requests.
- Coordinate with Designated Overhaul Facilities (shops) to obtain missing or additional engine documentation when required.
- Collaborate with internal teams such as Technical Publications, Engineering, Service Network and Records Management to locate and validate documentation.
- Review retrieved documents to ensure completeness, accuracy, and alignment with customer request requirements.
- Assemble and organize engine document packages for transmittal to customers.
- Track progress of documentation requests and follow up with internal teams and shops to ensure timely completion.
- Maintain accurate updates in the Customer Request Tracker or internal tracking systems.
- Take ownership of missing documentation