- Consult with clients and understand their concerns and requirements.
- Explain treatments, procedures, packages, and pricing clearly.
- Convert enquiries and leads into clinic appointments.
- Follow up with leads and existing clients through calls and messages.
- Build robust relationships with clients and ensure a positive experience.
- Coordinate with doctors and the clinic team when required.
- Maintain accurate records of enquiries, appointments, and follow-ups.
- Achieve counselling and conversion targets.
Preferred candidate profile
We are looking for a friendly, confident, and customer-focused Counsellor to join SkinGloRa. The Counsellor will interact with clients, understand their skin and hair concerns, explain suitable treatments, and guide them through their clinic journey.