Tasks
- This is a critical role supporting various engineering and automotive development processes, requiring solid analytical ability, technical troubleshooting skills, and excellent teamwork.

1. ELM Tool Support & Administration
- Provide L1/L2 support for IBM Engineering Lifecycle Management tools including:
IBM DOORS Next, Engineering Workflow Management (EWM), Engineering Test Management (ETM), Jazz Reporting Service (JRS), ENI, Publishing, and Global Configuration (GC).
- Perform incident analysis, troubleshooting, and resolution for user‑reported issues.
- Manage user permissions, process configurations, and basic system administration tasks.

2. Customizations & Enhancements
- Support IBM ELM toolchain customizations such as:
- Attribute creation
- Process templates
- Workflow configurations
- Custom dashboards and reports
- Assist in implementing enhancements based on process requirements and engineering needs.

3. Process Development Support
- Collaborate with process teams to understand engineering workflows and translate them into ELM configurations.




- Ensure alignment of tool configurations with organizational processes and compliance requirements.

4. Model‑Based Systems Engineering (MBSE) Support
- Provide basic support for IBM Rhapsody / Rhapsody SE (preferred).
- Assist teams working on MBSE workflows and integrations.

5. Integration & Multi‑Tool Support
- Support integrations between IBM ELM and other ALM/PLM tools including:
DOORS Classic, Codebeamer, JAMA, PTC Windchill, and Polarion.
- Assist in tool migration, data exchange, and interoperability activities as required.

6. Reporting & Documentation
- Support report generation using JRS, Publishing tools, and customized reporting needs.
- Maintain documentation for troubleshooting, configurations, and knowledge base articles.

7. Compliance & Quality
- Support engineering teams in meeting compliance standards (preferably automotive standards like ISO 26262, ASPICE).
- Ensure tool configurati

📌 Elm support engineer t9 (Bengaluru)
🏢 Daimler Truck
📍 Bengaluru