A Sales Coordinator supports the sales team by managing administrative tasks, ensuring smooth communication, and helping drive the sales process efficiently. Their role is essential in keeping operations organized and customers satisfied.
Key Duties and Responsibilities
1. Sales Support
- Assist the sales team with daily operations and tasks
- Prepare and process sales orders, quotations, and proposals
- Track sales targets and performance data
2. Customer Coordination
- Act as a point of contact for clients regarding orders and inquiries
- Handle customer complaints or escalate issues when needed
- Maintain strong relationships with customers
3. Order Management
- Process orders accurately and ensure timely delivery
- Coordinate with logistics, warehouse, and production teams
- Monitor order status and update clients accordingly
4. Documentation & Reporting
- Maintain sales records, contracts, and customer databases
- Prepare sales reports, forecasts, and performance summaries
- Ensure all documents are properly filed and updated
5. Communication & Coordination
- Coordinate between sales, marketing, and other departments
- Schedule meetings, presentations, and client visits
- Support marketing campaigns and promotional activities
6. Inventory & Product Knowledge
- Keep track of product availability and stock levels
- Stay updated on product details, pricing, and offers
- Inform the sales team about inventory changes
7. Administrative Tasks
- Handle billing support and follow up on payments
- Assist with CRM system updates
Key Skills Required
- Strong communication and coordination skills
- Attention to detail and organizational ability
- Basic understanding of sales processes
- Proficiency in CRM software and MS Office
- Problem-solving and multitasking skills
In short, a Sales Coordinator ensures that the sales process runs smoothly from order placement to delivery while supporting both customers and the sales team.
Job Types: Full time, Permanent
Pay:
📌 Sales Coordinator (Ghatkopar West)
🏢 M L MEHTA
📍 Ghatkopar West
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