Job Information:
Date Opened

05/11/2026

Job Type

Full time

Industry

Insurance

Work Experience

8 - 15 years

City

Visakhapatnam

State/Province

Andhra Pradesh

Country

India

Zip/Postal Code

530013

About Us:
Venture Informatrix is a next-generation Insurance BPO service provider that blends deep insurance domain knowledge with cutting-edge Artificial Intelligence. We help insurance agencies, brokers, MGAs, and carriers streamline operations, enhance productivity, and scale efficiently—all while reducing operational costs and improving customer satisfaction.
- With a global delivery model and AI-driven automation at the core, we deliver transformative back-office and front-office support services tailored to the insurance industry's evolving needs.
- Responsibilities:
- Lead and manage the day-to-day operations of the Insurance BPO team, including claims processing, data entry, certificate management, policy checks, quote preparation, and other insurance-related tasks.
- Develop, implement, and monitor operational strategies to improve productivity,



quality, and service delivery.
- Oversee the performance and development of Team Managers and their respective teams, providing guidance and support to ensure adherence to processes and achievement of targets.
- Analyze operational performance metrics and implement improvements to enhance efficiency, reduce costs, and ensure service excellence.
- Collaborate with other departments and senior leadership to resolve issues, optimize workflows, and align processes with company goals.
- Ensure compliance with industry regulations, client requirements, and internal standards across all operations.
- Manage client relationships, ensuring their expectations are met and fostering long-term partnerships.
- Lead training and development programs for operational teams to enhance skills and improve service quality.
- Monitor client feedback and implement corrective actions to maintain high levels of client satisfaction.
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📌 Operations Manager (Visakhapatnam)
🏢 Insuserve-1
📍 Visakhapatnam