Job Summary:
The Collection Executive is responsible for managing outstanding receivables, following up with clients for timely payments, and maintaining healthy cash flow for the organization.
Key Responsibilities:
- Maintain accurate records of all collection activities.
- Reconcile customer accounts and resolve billing discrepancies.
- Ensure timely collection as per agreed credit terms.
- Coordinate with the sales and accounts team for payment tracking.
- Prepare and share aging reports and collection status.
- Negotiate payment plans with clients when required.
- Handle customer queries related to invoices and payments.
- Escalate long-pending or critical cases to management.
Key Skills & Competencies:
- Solid communication and negotiation skills
- Basic accounting knowledge
- Proficiency in MS Excel and accounting software
- Attention to detail and problem-solving ability
- Ability to work under pressure and meet targets
Qualifications:
- Bachelor’s degree/12th Pass
- Fresher also can apply
Performance Indicators (KPIs):
- Collection targets achievement
- Reduction in outstanding receivables (aging)
- Timely follow-ups and reporting accuracy