You will work closely with our international team, attending weekly meetings to stay aligned on updates, workflows, and customer needs. This role requires professionalism, strong communication skills, and attention to detail, especially when handling sensitive customer information.
This is a full-time, work-from-office role, operating in the USA shift.
Responsibilities:
- Assist users with onboarding, software-related questions, and basic troubleshooting
- Coordinate with international team members
- Participate in weekly team meetings
- Maintain confidentiality and professionalism with sensitive data
Requirements:
- Graduate (any stream)
- Must have clear and professional English communication skills with a neutral or US-accent preferred
- Strong computer and internet skills
- Comfortable using online tools and software
- Willing to work USA shift from office
Preferred:
- Background in Computer Science is a plus