DYU Healthcare is a premium healthcare and aesthetics brand specializing in advanced treatments for skin, hair, wellness, and cosmetic gynecology. We are committed to delivering exceptional patient care with a focus on comfort, trust, and results.
Role Overview
We are looking for a well-presented, friendly, and organized Receptionist who will be the face of DYU Healthcare. You will be responsible for creating a welcoming workplace, managing front desk operations, and ensuring a smooth patient experience from entry to exit.
Key ResponsibilitiesFront Desk Management
- Greet and welcome patients in a warm and professional manner
- Manage patient check-ins and registrations
- Handle phone calls, appointments, and walk-in inquiries
Appointment Coordination
- Schedule, confirm, and reschedule appointments
- Coordinate with doctors and clinic staff for smooth flow
- Manage daily appointment calendars efficiently
Patient Experience
- Ensure a premium and comfortable clinic experience
- Address patient queries and guide them appropriately
- Maintain a calm and positive atmosphere at the front desk
Billing & Administration
- Handle billing, payments, and invoices accurately
- Maintain patient records and documentation
- Manage front desk reports and basic administrative tasks
Requirements:
- 1-3 years of experience as a receptionist/front desk executive
- Excellent communication and interpersonal skills
- Well-groomed and professional appearance
- Strong organizational and multitasking abilities
Preferred Skills
- Experience in healthcare, clinic, or aesthetics industry
- Knowledge of appointment management systems / CRM
- Multilingual (English + Kannada/Tamil/Hindi preferred)
What We Offer
- Competitive salary + incentives
- Opportunity to work with a premium healthcare brand
- Growth and learning opportunities
- Positive and supportive work envir