Key Responsibilities
- Handle front desk operations and manage day-to-day studio activities
- Welcome and attend to walk-in clients and existing members in a professional and warm manner
- Explain fitness programs, services, and membership plans to prospective clients
- Drive sales of membership plans and packages and consistently achieve monthly targets
- Handle inquiries via walk-ins, calls, WhatsApp, and other channels
- Maintain client records, follow-ups, and lead management
- Ensure the studio is well-managed, presentable, and customer-ready at all times
- Coordinate with trainers and internal teams to ensure a smooth customer experience
- Handle basic billing, bookings, and scheduling of sessions
- Build strong relationships with clients to improve retention and repeat sales
Eligibility Criteria
- Graduation is mandatory (any stream)
- Excellent communication skills in English (mandatory)
- Good interpersonal and customer-handling skills
- Presentable, confident, and sales-oriented personality
- Comfortable working in a target-based environment
- Willingness to work in a front desk + sales role
Preferred Skills
- Experience in luxury retail, fitness, hospitality, or premium customer service (a plus)
- Strong persuasion and negotiation skills
- Basic knowledge of MS Excel / CRM is an added advantage
Pay: ₹35,000.00 - ₹40,000.00 per month
Perks:
- Provident Fund
Application Question(s):
- What is your current CTC ?
- What is your notice period ?
Work Location: In person
📌 Luxury Sales Associate (Mumbai)
🏢 Social Recruit
📍 Mumbai
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