Job Summary

Wells Fargo is seeking a Senior Security Response Emergency Representative.

Responsibilities

In this role, you will:

- Monitor, process, and troubleshoot time-sensitive and complex life or safety, robbery, burglary, and other alarm issues that are routed to the Security Response Center in accordance with Wells Fargo security procedures
- Collaborate with other staff in Security Response Center to handle response to incidents
- Provide feedback and present ideas for improving or implementing processes and tools within Corporate Security area impact
- Perform complex security, operational, and customer support tasks
- Identify, troubleshoot, and analyze false alarm issues to reduce fines
- Lead projects, conduct training, and serve as escalation point to assist analysts
- Provide subject matter expertise and interpretation of procedures to less experienced staff
- Interact with immediate team on basic information, plus internal and external customers, Security Response Center Analysts, and vendors

Required Qualifications
- 2+ years of private security,



banking or corporate security support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications
- Minimum 4 years of Corporate Security experience with at least 2 years of experience in Security Command Centers in the position of Analyst or Senior Analyst.
- Candidates from CYBER SECURITY, DATA SECURITY, NETWORK SECURITY type of Command Centers background are not sought and may not be suitable for this role.

Job Expectations
- Physical presence at the assigned Security Response Center is required and each employee in this role must work onsite at the location posted or other assigned office
- This is a shift based role and candidate will be subjected to shift rosters, rotational shifts including early morning, afternoon and nights as per leadership directions, operational requirements and strategic decisions.

📌 Senior Security Response & Emergency Representative-3 (Bengaluru)
🏢 Wells Fargo
📍 Bengaluru