At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
Position Purpose
We are seeking a seasoned Principal Architect - Azure to serve as a trusted advisor for enterprise clients. This role combines architecture, client consulting, and delivery oversight, with accountability for designing scalable, secure, and high-performing Azure-based solutions. The incumbent will operate at a sponsor/executive engagement level, influence solution strategy, and drive successful delivery of medium-to-large, complex transformation programs.
Key Responsibilities
Client Engagement
- Partner with Sales and Delivery to shape solution strategy, develop technical roadmaps, and contribute to client proposals.
- Establish credibility as a trusted technical advisor at executive/sponsor levels.
- Lead consultative discussions on architecture decisions, trade-offs, and design implications.
- Translate complex technical concepts into business-aligned outcomes.
- Present solutions in a persuasive, business-focused manner tailored to diverse audiences.
- Challenge constructively and assert skilled opinions when warranted.
Architecture & Project Delivery
- Lead medium-to-large scale technical requirement elicitation, solution design, and scoping workshops.
- Architect and define standards for high-complexity Azure solutions.
- Decompose requirements into actionable tasks and provide accurate effort estimations.
- Identify risks proactively and collaborate with PMs and leadership on mitigation strategies.
- Oversee technical execution and guide consultants to remove delivery impediments.
- Maintain a consistent track record of successful enterprise project delivery.