We are Hiring for Operations Executive in Healthcare Management.
We are looking for a proactive and organized Operations Executive to oversee daily healthcare operations, coordinate with medical staff, and ensure smooth service delivery.
Key Responsibilities:
1. Attend incoming calls and clearly explain our services to patients.
2. Enter patient and inquiry details accurately into the data sheet.
3. If the patient is interested in taking the service, collect the payment and ensure proper records are maintained.
4. Allocate the slot to the respective physiotherapist, psychologist, doctor, or service provider and maintenance appointment sheet.
5.Ensure compliance with healthcare standards and policies.
6.Schedule patient appointments and staff duties & monitor service quality and patient satisfaction.
Requirements:
Bachelors degree in Health care Management.
[1-3] years Experienced in Health care or Hospital operations preferred.
Positive communication skills in English, Telugu, and Hindi (preferred).
Basic computer knowledge and proficiency in MS Excel and MS word
Ability to handle calls between 8:00 AM - 8:00 PM (office hours: 10:30 AM - 6:00 PM).