Job Title: Operations Executive
Experience Required: 2 to 5 years (Hospitality Background Preferred)
Education: Any Graduate
Salary: ₹25,000 to ₹30,000 per month
Employment Type: Full time
Job Summary:
Key Responsibilities:
- Supervise daily operations to ensure customer satisfaction and service excellence.
- Coordinate with various departments including front office, housekeeping, F&B;, and maintenance.
- Monitor staff performance and ensure adherence to company policies and SOPs.
- Assist in planning and executing operational strategies to improve efficiency.
- Handle customer complaints and resolve issues promptly.
- Manage inventory, procurement, and vendor relationships.
- Maintain reports on operational metrics, budgets, and forecasts.
- Ensure compliance with health, safety,
and hygiene regulations.
Key Skills:
- Strong understanding of hospitality operations
- Excellent communication and interpersonal skills
- Problem-solving and decision-making abilities
- Proficiency in MS Office and basic reporting tools
- Ability to multitask and work under pressure
Preferred Qualifications:
- 3-5 years of operational experience in the hospitality industry
- Graduate in any discipline