Key Responsibilities:
- Coordinate with sales executives and production teams to process customer orders efficiently.
- Prepare quotations, sales orders, and invoices in line with company policies.
- Maintain accurate records of customer interactions, orders, and payments.
- Follow up with customers for order confirmations, delivery schedules, and payments.
- Communicate production timelines and delivery status to clients and internal teams.
- Assist in preparing monthly sales reports, forecasts, and market analysis.
- Support marketing activities, trade shows, and customer visits when required.
- Ensure customer satisfaction by resolving queries and issues promptly.
- Qualifications & Skills:
- Bachelor’s degree in Business Administration, Marketing, or related field.
Work Environment:
- Onsite position - based at the manufacturing facility or corporate office.
- Coordination with cross-functional teams such as production, quality,
and logistics.
- May occasionally visit clients or suppliers as needed
- 2-5 years of experience as a Sales Coordinator or in a similar role within a manufacturing or industrial workplace.
- Strong communication and organizational skills.
- Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM systems.
- Ability to multitask and work under pressure in a fast-paced setting.
- Detail-oriented with excellent follow-up skills.