A Hotel Reservations Manager oversees the entire booking process, ensuring accuracy, maximizing occupancy, and driving revenue through efficient room inventory management. Key duties include managing staff, handling complex bookings/VIPs, analyzing booking trends, and collaborating with sales teams to implement pricing strategies and manage distribution channels. Core Duties and Responsibilities
- Reservation Management: Oversee daily booking inquiries, confirmations, cancellations, and modifications, ensuring accuracy in the PMS (Property Management System).
- Revenue & Inventory Control: Monitor occupancy levels, set rates in collaboration with sales/revenue teams, and manage room inventory across all channels (OTAs, GDS) to prevent overbooking.
- Team Leadership: Recruit, train, and schedule reservation staff, monitoring their performance and customer service quality.
- Reporting & Forecasting: Prepare daily/weekly reports on booking trends, revenue,



and occupancy forecasts for management.
- Guest Experience & Compliance: Handle VIP bookings, special requests, and customer complaints while ensuring compliance with hotel policies.
- Group & Corporate Bookings: Manage large-scale bookings, corporate rates, and long-stay room blocks.

Key Skills Required
- Proficiency in Property Management Systems (PMS) and online distribution channels.
- Robust analytical skills for revenue management.
- Excellent communication and interpersonal skills for customer service.
- Ability to work under pressure during peak period
- Education : Any
- Languages : English, hindi, kannada, any languages

Job Types: Full-time, Permanent

Pay: ₹366,677.88 - ₹1,676,344.71 per year

Benefits:
- Food provided

Work Location: In person

📌 Hotel Resversation (Mysuru)
🏢 MYSORE ELITE GROUPS
📍 Mysuru