Communicate directly with customers via Phone (inbound and outbound), live
- Respond promptly to customer inquiries, resolving customer issues before, during, and after the commute experience
- Communicate and co-ordinate workflow with a team
- Maintaining a positive & empathetic attitude toward customers at all times.
- Keen about knowing our business and related updates inside and out to facilitate customer centricity
- Passionate about providing hospitality to every stakeholder
- Strives to uplift the Cityflo experience
Perks Working at Cityflo
- Working days / Weekly off
- 6 days working, fixed Saturday/Sunday week off
- Rotational split shift basis the roster
- Work Location - Thane
Job Types: Full time, Permanent
Pay: ₹21,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Wagle Estate, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)