Job DescriptionHiring: ServiceNow Technical Consultant
nLocations: Mumbai | Chennai | Bengaluru | Hyderabad
nWork Mode: As per project/client requirements
nJob Overview
nAtos is looking for a ServiceNow Technical Consultant to join its AI & Analytics practice. The consultant will work closely with customers to understand business and technical requirements and translate them into effective ServiceNow solutions.
nThe role involves hands-on configuration, development, integration, testing, and implementation of ServiceNow platform capabilities.
nKey Responsibilities
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- Work primarily across ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB and GRCn
- Participate in functional design workshops and prepare technical/design specificationsn
- Analyze customer requirements and translate them into ServiceNow solutionsn
- Perform ServiceNow configuration, development, testing and implementationn
- Collaborate with Pre-Sales and Technical Architecture teams for client presentations and technical discussionsn
- Develop integrations using HTML, XML, JavaScript/AJAX, Web Services, SOAP,
Email and MID Servern
- Prepare technical and customer-facing documentationn
- Work with ITSM processes, metrics and KPIs to deliver effective business solutionsn
nRequired Skills
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- Hands-on ServiceNow development/configuration and implementationn
- Approximately 18–36 months of ServiceNow experience OR 3+ years with similar ITSM toolsn
- Solid understanding of ITIL / IT Service Management processesn
- Hands-on knowledge of:n
- HTMLn
- CSSn
- XMLn
- JavaScript / AJAXn
- Web Services / SOAPn
- Email integrationsn
- MID Servern
- ServiceNow Pluginsn
- Knowledge of LDAP, VPN, SSL and related technical componentsn
- Strong documentation and customer communication skillsn
nPreferred ServiceNow Modules
nExperience in 2 or more of the following is preferred:
nITSM | ITOM | CMDB | ITAM | IRM | GRC | CSM | HRSD | FSM | BCM | TPRM | ESG | SPM | SecOps | LCO | Now
📌 ServiceNow Technical Consultant (Chennai)
🏢 TECEZE
📍 Chennai
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