Job Description Perleybrook Labs is looking for a Senior Field Service Engineer to join our team in Kochi
nIf you enjoy solving real-world technical challenges, working with cutting-edge AI & IoT technologies, and interacting directly with customers , this could be the right prospect for you.
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nAt Perleybrook Labs , we build technology that makes industrial workplaces safer, smarter, and more efficient .
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nOur flagship product, FLAGMAN , combines IoT, Edge AI, Video Analytics, and Cloud technologies to address critical industrial safety and productivity challenges across manufacturing environments.
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n Location: Chennai, Tamilnadu
n Role: Senior Field Service Engineer
n Work Mode: On-site
n Travel: PAN India
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n What You'll Do
nAs a Senior Field Service Engineer , you will be responsible for:
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- Installing, commissioning, configuring, and maintaining FLAGMAN IoT and AI-based systems at customer sites.n
- Diagnosing and troubleshooting hardware, software, networking, and edge computing issues .n




- Performing preventive maintenance and ensuring reliable system performance.n
- Providing technical support and training to customers and onsite teams.n
- Working closely with customers to understand issues, manage expectations, and deliver effective solutions.n
- Coordinating service visits and maintaining accurate service and installation documentation .n
- Collaborating with our R&D;, Product, and Engineering teams to resolve complex technical issues.n
- Capturing customer feedback and contributing to continuous product and service improvements.n
- Following all required safety, quality, and service standards .n
- Travelling occasionally to customer sites and partner locations as required.n

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n What We're Looking For
nWe're looking for someone who has:
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- Strong experience in field service, installation, commissioning, and technical support of hardware and software systems.n
- Hands-on experience troubleshooting IoT, networ

📌 Senior Field Service Engineer (Chennai)
🏢 Perleybrook Labs
📍 Chennai