• Exposure to large-scale enterprise implementations / greenfield setups
• Strong stakeholder management and leadership skills
Good to Have
• Experience with Hardware Asset Management (HAM) and Software Asset Management Qualified (SAM Pro)
• Knowledge of cloud discovery (AWS, Azure, GCP)
• Familiarity with ServiceNow best practices and security standards
• Certifications such as ServiceNow Certified System Administrator (CSA) or CIS-ITOM
Job Summary
We are looking for a ServiceNow CMDB Lead with deep expertise in ITOM (Discovery, Service Mapping) and AIOps. The ideal candidate will lead CMDB strategy, design, and governance while driving accurate configuration data across enterprise environments. This role requires hands-on experience in ServiceNow Discovery and a strong understanding of CSDM alignment and data quality frameworks.
Key Responsibilities
- Lead CMDB architecture, design, and implementation aligned with business and IT objectives
- Drive ServiceNow Discovery implementation and optimization across on-prem and cloud environments
- Ensure CMDB data accuracy, reconciliation, and governance using best practices
- Define and implement CSDM-compli
📌 ServiceNow CMDB Lead (Alappuzha)
🏢 TriluxTech
📍 Alappuzha
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