Discovery & Requirement Understanding

- Lead discovery sessions with customers and key stakeholders to understand their business processes, challenges, and objectives.
- Ask the right questions to uncover the actual business requirement behind a stated request.
- Identify gaps, dependencies, assumptions, edge cases, and areas requiring further investigation.
- Work through ambiguous or incomplete requirements and bring structure and clarity to them.
- Understand how different departments and processes interact with each other.

Business Process Analysis

- Map and document existing As-Is processes and identify opportunities for improvement.
- Define To-Be processes that are practical, scalable, and suitable for ERP implementation.
- Understand workflows across areas such as Finance, Sales, Purchase, Inventory, Manufacturing, HR, Services, or other business functions.
- Identify process inefficiencies and distinguish between a genuine business requirement and a preference for a particular way of working.

ERP Solutioning

- Translate business requirements into ERP workflows, configurations, and functional solutions.
- Understand ERP capabilities well enough to determine whether a requirement can be handled through:

Ø Standard ERP functionality Ø Configuration

Ø Process changes

Ø Customization/development

Ø Third-party integrations

- Work closely with Functional Consultants and Developers to communicate requirements clearly.
- Ensure proposed solutions are practical, maintainable, and aligned with the client's business objectives.

Client Communication

- Conduct client meetings, discovery workshops, requirement discussions, and solution walkthroughs.
- Communicate clearly with both business stakeholders and technical teams.
- Manage situations where stakeholders have different expectations or priorities.




- Set realistic expectations and avoid committing to solutions before the requirement and feasibility are properly understood.
- Build credibility with clients by demonstrating a strong understanding of their business rather than simply their requested features.

Documentation & Project Support
- Create process flows, requirement documents, user stories, functional specifications, and other relevant documentation.
- Maintain clear records of decisions, assumptions, open questions, and dependencies.
- Support the implementation team during configuration, testing, UAT, and go-live.
- Help identify gaps between the agreed requirement and the implemented solution.
- Participate in post-implementation discussions to identify opportunities for improvement.

What We're Looking For

- 2–4 years of experience in Business Analysis, ERP implementation, functional consulting, or a similar role.
- Hands-on experience in ERP discovery / requirement gathering.
- Strong understanding of business processes and how different functions within an organisation interact.
- Experience conducting discovery sessions or workshops with customers.
- Strong analytical and problem-solving ability.
- Ability to work effectively with incomplete information and ambiguity.
- Strong questioning and listening skills — able to go beyond the first answer and uncover the underlying problem.




- Ability to distinguish between "what the client is asking for" and "what the client actually needs."
- Ability to translate business requirements into practical ERP solutions.
- Strong written and verbal communication skills.
- Comfortable communicating with business users, senior stakeholders, consultants, and technical teams.
- Ability to document complex business processes in a clear and structured manner.

What Would Make You Stand Out

We would particularly value someone who:

- Has independently conducted ERP discovery workshops with customers.
- Has worked with businesses where requirements were initially unclear or poorly defined.
- Can challenge a client's proposed solution constructively and explain why an alternative may be better.
- Understands that ERP implementation often requires process improvement, not just software configuration.
- Can identify hidden dependencies between departments and processes.
- Is comfortable saying "we need to understand this better before deciding the solution."
- Has experience working across multiple industries or business functions.
- Can move comfortably between business conversations and technical discussions.
- Takes ownership of getting to the right answer, rather than simply documenting the first answer given by the client.

Why Join UnifyXperts?
- Work directly with businesses and understand how they operate.
- Get hands-on experience across different industries and business functions.
- Work on real ERP transformation and implementation projects.
- Opportunity to develop robust discovery, solutioning, and client-facing skills.
- Work closely with both functional and technical teams.
- Be part of a growing team where your ability to improve processes and solve problems can have a direct impact.

📌 Business Analyst – ERP Discovery & Implementation (Mumbai)
🏢 UnifyXperts
📍 Mumbai