Company: Alfiya Travel Gateway LLP
Location: Attupuram, Punnayurkulam
Experience: Internship
Job Overview
Alfiya Travel Gateway LLP is looking for a dedicated and detail-oriented Ticketing Staff to handle airline ticket bookings, customer inquiries, and travel coordination. The ideal candidate should have knowledge of airline ticketing systems, good communication skills, and the ability to provide excellent customer service.
Key Responsibilities
- Handle domestic and international flight ticket bookings for customers.
- Assist customers with flight schedules, fares, and travel options.
- Manage ticket cancellations, rescheduling, and refunds.
- Provide accurate fare quotations and travel advice.
- Maintain booking records and customer details.
- Coordinate with airlines and travel partners for smooth travel arrangements.
- Respond to customer queries via phone, email, or in person.
- Ensure high levels of customer satisfaction and service quality.
Requirements
- Good communication and interpersonal skills.
- Basic computer knowledge and MS Office skills.
- Ability to work in a fast-paced workplace.
- Strong attention to detail and problem-solving skills.
Preferred Qualifications
- Diploma / Certification in Travel and Tourism or Airline Ticketing.
- Experience in travel agency operations will be an advantage.
How to Apply Send your CV to:
[email protected] OR +91 (phone hidden)
Job Type: Full-time
Work Location: In person
📌 Ticketing Intern (Punnayurkulam)
🏢 Alfiya Tours and Travels
📍 Punnayurkulam