Hiring for One of the Biggest Automobile Industry Leaders!

Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for energetic professionals for the role of Territory Service Manager.

Role: Territory Service Manager

Experience: 2 to 7 Years

Qualification

- B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)

Key Responsibilities:

Drive workshop business growth through improvements in PM, load growth, and service performance.

Analyze workshop data, customer retention trends, and implement effective service strategies.

Support dealers in reducing operational inefficiencies and improving productivity.

Handle critical customer complaints and technical issues across the territory.

Manage technical campaigns, recalls, and product feedback escalation.

Enhance customer experience through implementation of service excellence initiatives.

Collaborate with dealer partners to improve process efficiency and business outcomes.

Must-Have Skills:





- Dealer/Channel Management
- Territory Management
- Customer Service Operations
- Workshop Operations
- Customer Complaint Handling
- Data Analysis & Reporting
- Financial Acumen
- Service Strategy Implementation
- Technical Troubleshooting
- Stakeholder Management
- Negotiation & Communication Skills

Preferred Background:

Candidates from the Automobile Industry will be highly preferred.

What We're Looking For

- Strong analytical and problem-solving skills
- Target-oriented mindset
- Ability to handle pressure and drive results
- Excellent communication and stakeholder management capabilities
- Passion for delivering exceptional customer experience

Interested candidates can share their updated CV at:

Please mention the following details while applying:

- Current CTC
- Expected CTC
- Notice Period
- Current Location

📌 Territory service manager (New Delhi)
🏢 Taggd
📍 New Delhi