Company Description Lipika Workforce Solutions specializes in helping YouTubers, brands, and digital creators grow their online presence through authentic engagement, subscriber growth, and enhanced visibility. The organization focuses on ethical, strategic, and data-driven YouTube growth solutions tailored to both emerging and established creators. Services include targeted subscriber campaigns, organic audience engagement strategies, YouTube SEO and optimization, content performance analysis, and brand or influencer collaborations.

A team of digital marketing professionals supports creators in monetizing content, increasing watch time, and strengthening community engagement.

Lipika Workforce

Solutions is dedicated to helping clients grow, engage, and succeed in the digital space.

Role Description The Telecaller role is a full-time, on-site position based in the Greater Kolkata Area. The Telecaller will make outbound and receive inbound calls to promote services, explain YouTube growth solutions, and answer queries from potential and existing clients. Daily tasks include maintaining call records, following up on leads, scheduling appointments or demos, and sharing relevant information with the sales and marketing teams.

The role also involves building positive relationships with clients, understanding their needs, and providing clear,



professional communication at all times. The Telecaller will be expected to meet call and conversion targets while adhering to ethical and company standards.

Qualifications

- Candidates should possess strong oral communication skills, active listening abilities, and a clear, skilled phone manner.
- Candidates should possess basic sales and customer service skills, including lead follow-up, objection handling, and relationship-building.
- Candidates should possess data entry and record-keeping skills, with the ability to update call logs and customer information accurately.
- Candidates should possess familiarity with digital platforms and social media, with interest in YouTube and online content creation considered an advantage.
- Candidates should possess time management, organization, and problem-solving skills to handle multiple calls and follow-ups efficiently.
- Relevant experience in telecalling, call centers, or customer support is preferred but not mandatory; freshers with strong communication skills are encouraged to apply.
- Minimum educational qualification: high school diploma or equivalent; higher education in business, marketing, or communication is a plus.
- Ability to work on-site in the Greater Kolkata Area and commit to full-time working hours.

📌 Telecaller (India)
🏢 Lipika workforce solutions
📍 India