We are looking for a confident and customer-focused Telecaller with 1 year of experience to handle customer calls, generate leads, and provide information about our products/services.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle customer queries and provide accurate information.
- Generate and follow up on leads.
- Maintain records of calls, customer details, and follow-ups.
- Achieve daily/weekly/monthly calling and conversion targets.
- Coordinate with the sales team for lead conversion.
- Maintain a professional and positive communication style.
Requirements
- Minimum 1 year of experience in telecalling, telesales, or customer service.
- Good verbal communication and interpersonal skills.
- Hindi and English communication skills preferred.
- Basic knowledge of MS Office/CRM tools.
- Ability to handle targets and work in a fast-paced workplace.