- Tele caller (Personal Loan Process) Position: Tele caller / Customer Support Executive

Location: Gurgaon

Company: DhanLY

Employment Type: Full-Time About the Role We are looking for enthusiastic and confident Tele-callers to join our growing fintech team in the personal loan segment. The role involves interacting with customers over calls, understanding their loan requirements, guiding them through the application process, and ensuring a smooth customer experience.

Key Responsibilities-

Call prospective and existing customers regarding personal loan offerings. Understand customer requirements and explain loan eligibility, process, and documentation.

Follow up with customers for pending documents and application completion. Maintain professional and polite communication with customers at all times.

Resolve basic customer queries and coordinate with internal teams when required. Maintain accurate records of customer interactions and status updates.

Eligibility Criteria-Education: 12th Pass / Graduate / Undergraduate (Any Stream).





Language Proficiency - Good command over English and Hindi (spoken) is mandatory. Good communication and interpersonal skills. Basic computer knowledge and ability to work on CRM/Excel is preferred. Positive attitude and willingness to learn. Experience Freshers are welcome to apply. Prior tele-calling/customer support/sales experience will be an added advantage but is not mandatory.

What We Are Looking For - Confident and presentable personality. Solid communication and convincing skills. Customer-centric approach with patience and professionalism. Ability to work in a fast-paced startup environment.

Compensation - Salary: As per industry standards + performance incentives.

For more details/ to apply, please contact:

Preeti Shrivstava

HR Recruiter

Contact: (phone hidden)

Email:[email protected]

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Tele caller / Customer Support Executive (Gurugram)
🏢 DhanLY
📍 Gurugram