- Oversee daily ticket queues and ensure SLA compliance.
- Monitor long-running or stalled tickets and take corrective action.
- Handle a defined number of tickets weekly to maintain technical proficiency.
- Unblock high-priority or complex cases to maintain workflow continuity.
SQL ,API support
📌 Technical Support Manager (Hyderabad)
🏢 Recruise: Executive Search and Talent Advisory
📍 Hyderabad
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