Shifts: Rotational - Night Shifts (5-Day Work Week)
Full Time Opportunity
Key Responsibilities
Global Support: Handle calls for international clients (US/UK/AU).
Issue Resolution: Handle customer inquiries through voice calls in a professional manner. Diagnose and troubleshoot basic technical issues related to hardware, software, internet connectivity, and applications.
Provide step-by-step guidance to customers for issue resolution. Escalate complex technical issues to the appropriate support teams.
Document customer interactions and resolutions accurately in the CRM system. Meet quality standards, productivity timelines and customer satisfaction metrics.
Requirements
Communication: Excellent spoken English with a neutral accent.
Education: Graduate or PUC completed
Skills: Solid active listening and basic computer literacy.
Pay: From ₹20,000.00 per month
Work Location: In person
📌 Technical Support Executive-Voice (Bengaluru)
🏢 ARR Consultant
📍 Bengaluru
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