The ideal candidate should have strong technical expertise in Java Production Support , strong knowledge in UNIX/LINUX commands Database (MySQL, Oracle PL/SQL), complex SQL queries, Payment gateways, Banking domain experience is a plus. 24/7 support environment and collaborate with cross-functional teams.

Key Responsibilities

Unix System Support

- Administer and maintain Unix/Linux environments
- Perform system health checks, log analysis, and performance tuning • Manage file systems, processes, and user permissions
- Automate routine tasks using shell scripting

SQL & Database Support
- Write, optimize, and troubleshoot SQL queries
- Monitor database performance and resolve database-related issues • Handle data validation, backups, and recovery support
- Support database deployments and patching activities

Incident Handling & Problem Management
- Respond promptly to alerts, incidents, and service requests




- Follow ITIL processes for incident, problem, and change management • Maintain documentation of incidents, solutions, and procedures

Required Skills & Qualifications
- Strong knowledge of Unix/Linux systems
- Hands-on experience with SQL (queries, joins, performance tuning)
- Experience in incident handling and production support (L1/L2)
- Understanding of ITIL processes (Incident, Problem, Change Management)
- Basic scripting knowledge (Shell/Python preferred)
- Valuable analytical and troubleshooting skills Preferred Experience
- Experience with monitoring tools (e.g., Nagios, Splunk, etc.)
- Familiarity with ticketing tools (ServiceNow, Jira, etc.)
- Exposure to cloud environments (AWS/Azure) is a plus

📌 Technical Support Executive (Mumbai Suburban)
🏢 Fable Fintech
📍 Mumbai Suburban