Please find the and company profile below for an exciting career opportunity.

Role Overview

- Role: Technical Support(International Voice Process)
- Job Location: Chennai (Ambattur)
- Shift: Night Shift

How to Apply If you are interested in this role, please reply to this email or send your resume to [email protected] with the following details:

- Full Name:
- Contact Number:
- Current Company:
- Notice Period:
- Current CTC:
- Expected CTC:
- Current Location:

Job Responsibilities

- Communication: Must have international Voice experience with exceptional English communication skills.
- Support: Handle customer calls and troubleshoot technical issues for Router/Modem or Wifi devices.
- FCR: Ensure resolution is provided in the first customer interaction.
- Learning: Acquire knowledge about newly released products and recent updates.

Technical & Soft Skills

- Motivation: Self-motivated with the ability to work under pressure.
- Comprehension: Robust understanding of customer needs and behaviors.
- Troubleshooting: Handle internet issues related to networking, Router, Modem and DHCP and DNS WIFi.
- Mindset: Customer-centricapproach with an eagerness to upgrade technical knowledge.

Best regards,

Sivasankar

📌 Technical Support/Customer Support(International Voice) (Chennai)
🏢 Movate Technologies
📍 Chennai