We are looking for a dedicated and enthusiastic female Tellecaller to join our team in Sonia Vihar, Delhi. The ideal candidate will have a positive attitude and excellent communication skills, providing support and assistance on phone calls to our clients.
Key Responsibilities:
1. Making Calls: Contact potential and existing clients to promote our services and gather information.
2. Handling Inquiries: Respond to customer questions and concerns efficiently and courteously, ensuring a positive experience.
3. Maintaining Records: Document all calls made and their outcomes in our database to ensure proper follow-up and tracking.
4. Achieving Targets: Work towards daily and monthly performance targets, ensuring that inquiries are handled swiftly and effectively.
Required Skills and Expectations:
Candidates should have completed at least their 12th grade education and possess excellent verbal communication skills in Hindi and English.
A friendly and approachable demeanor is important for building rapport with clients. Candidates should be comfortable working in a fast-paced office environment, possessing a keen sense of organization to manage multiple calls. A basic understanding of computer applications will be an added advantage. No previous experience is necessary, making this a suitable chance for freshers eager to learn and grow in the field of customer service.
- Experience
0 - 1 Years
- No. of Openings
15
- Education
12th Pass
- Role
Tellecaller
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
Female
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Face Interview Location
Block A, 470, jai ram chowk, sonia vihar, delhi- 110090