• To Lead and manage the entire functioning of the kitchen
• Able to manage group of people, Training and developing the people in the kitchen to the next level using the right tools, delivery boys, florist , dispatchers
• Achieving Kitchen Top Line & Bottom Line, responsible for the smooth and effective functioning of the center.
• Creating a great customer pool and maintaining with the high retention and ratings in own and aggregator platforms
• Responsible for managing the assets of the center.
• Managing P&L;, Controlling the expenses within the budget and delivering profitability
• Maintaining the inventory at the kitchen level without any discrepancies. Center manager must ensure that sufficient inventory is available at the center to avoid being “out of stockâ€.
• Ensuring the compliance of team health and safety (Audits). The security and safety of the center is his responsibility.
• Managing the marketing promotion at kitchen level to ensure better customer ratings
• Handling customer complaints and giving the right solution on TAT.
• Managing agreed SLA’s with vendors, delivery partners and customers
• Managing the internal process & new launch audits to show the best operation excellence.
• Maintain license of the kitchen to handle the external audits (Gov.)
• Maintaining and tracking the employee attendance at the kitchen
• Plan & complete the kitchen level Training
• Valuable Communication skills & able to respond on mail
Skills and Qualification:
1. IHM/Graduate / Post Graduate
2. Good command on written/communicative English/Hindi or regional language
3. Comfortable in working on computer/laptop and printer
4. Comfortable in MS Word / MS Excel
5. Good negotiation skills
6. A Good co-worker who gels with the team
- Experience
4 - 6 Years
- No. of Openings
1
- Education
Graduate
- Role
Center Manager
- Industry Type
Education / Teaching / Training / Colleges /Institutes / Universities
- Gender
Male
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
📌 Center Manager (Bengaluru)
🏢 Bake wish
📍 Bengaluru
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