Job Description

Summary: The Vessel IT Engineer will be a part of IT Department and is responsible for managing, supporting, maintaining and upgrading the on-board IT infrastructure of X-Press Feeders and her subsidiary vessels.

n

n

The successful candidate will provide remote IT support, and when required on-board support on our vessels. The position offers development in IT knowledge, tele-communication and cyber security skills in a multicultural environment.

n

n

Reports to: Senior Manager, Vessel IT

n

n

Role and Responsibilities:

n

n
- Provide support to our fleet of vessels and crew, remotely and on-board
n
- Install, configure and troubleshooting physical/virtual machines, laptops, printers, mobiles, tablets, storage systems and network devices (hardware, operating systems and software applications)
n
- Participate in the design, implementation of our vessels' IT infrastructure
n
- Monitor performance and ensure system availability and reliability
n
- Perform system and network updates/upgrades
n
- Maintain IT security and backup solutions
n
- Liaise with vendors, email providers and other IT personnel for problem resolution or when new tasks are needed
n
- Provide out-of-business hours/weekend support as part of an on-call rota
n
- Occasional ship-boarding is required.
n

n

n

Requirements:

n

n
- Bachelor in Computer Science or equivalent.
n
- 2 - 5 years of relevant vessel IT experience.
n
- Experience in implementing and supporting cyber security solutions is preferred.
n




- Knowledge of hardware troubleshooting, data cabling and WiFi infrastructure.
n
- Knowledge of ships automation systems will be a plus.
n
- Ability to manage multiple projects, prioritize tasks, and meet deadlines.
n
- Ambitious, self-motivated, fast learner with can-do attitude and a genuine interest in all aspects of IT Support.
n
- Ability to multi-task, work well under pressure and flexibility to work prolonged hours.
n
- Good troubleshooting and problem-solving skills to quickly address and resolve issues in high-pressure environments.
n
- Solid verbal and written communication skills.
n
- Proactive and forward thinking.
n
- Ability to work independently in remote locations with limited access to support.
n
- Good team player to effectively work with diverse teams.
n

n

n

Join our team and be part of an exciting journey towards personal and professional growth to make a real impact on global trade. If you are interested in the career opportunity, we invite you to apply today.

n

n

We regret that only shortlisted candidates will be contacted.

n

n

Attention to recruitment agencies:

n

X-Press Feeders/Eastaway operates with a preferred supplier list (PSL) for recruitment purposes. As such, we will not be considering or accepting unsolicited applications from non-PSL agencies for the role currently available. We kindly request that you refrain from submitting applications on behalf of your clients. Thank you for your understanding and cooperation.

📌 Vessel IT Engineer (Mumbai)
🏢 X-Press Feeders
📍 Mumbai