About the Role – Implementation Specialist
As an Implementation Specialist , you will be responsible for managing end-to-end implementation of our GST products. The role involves understanding client requirements, coordinating product configuration and integrations, conducting product demonstrations, and training, and ensuring successful implementation and post-go-live support.
Manage end-to-end implementation of GST products.
Understand client requirements and coordinate product configuration and deployment.
Support ERP/API integrations in collaboration with internal technical teams.
Conduct product demonstrations, user training, and post-implementation support.
Guide clients on GST compliance and return filing processes.
Track project timelines, documentation, risks, and client issues.
Act as a key point of contact for clients throughout the implementation lifecycle.
Ensure a high level of customer satisfaction and successful project delivery.
Key Skills & Experience
Hands-on experience in GST return filing and/or indirect taxation .
Understanding of APIs, ERP integrations, or software implementation .
Ability to manage multiple stakeholders and projects effectively.
Willingness to travel as required.