Job DescriptionEmployment Type: Full time
NExperience: 3-5 Years
NLocation: Jaipur
NThe Salesforce Developer will be responsible for designing, developing, testing, and deploying solutions on the Salesforce platform, working closely with Technical Leads, Functional Consultants, Architects, and QA teams. The role requires hands-on development experience across Apex, Lightning Web Components (LWC), integrations, and Service Cloud implementations.
NExposure to Salesforce AIcapabilities, Agentforce, Copilot technologies, and AI-driven customer service solutions is highly desirable as our programs increasingly leverage intelligent automation and AI-powered experiences.
NSalesforce Development
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- Design, develop, test, and deploy Salesforce solutions using platform best practices. N
- Build scalable and maintainable custom applications on Salesforce. N
- Develop Lightning Web Components (LWC) and Apex-based solutions. N
- Implement business logic, automation, validations, and custom workflows. N
- Support Service Cloud and customer service transformation initiatives. N
- Contribute to technicaldesign discussions and solution implementation. N
nService Cloud Implementation
NDevelop and enhance solutions across:
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- Case management N
- Omni-channel routing N
- Service consolen
- Knowledge management N
- Customer service automation N
- Approval processesn
- Reports and dashboards N
- Digital Customer Service Experiences N
- Customer Communication Workflows N
nAgentforce & AI Enablement
N
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- Support implementation of: N
- Agentforce actions and workflows N
- AI-assisted service experiences N
- Agent productivity enhancements N
- Knowledge recommendations N
- AI-powered Automation N
- Prompt templates and AIinteractions N
- Agentforce integrationswith Service Cloud processes N
nLightning Development
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- Build reusable Lightning Web Components (LWC). N
- Develop responsive userinterfaces aligned with business