Job DescriptionAbout Position:
NWe are looking for a Salesforce Service Cloud Developer with hands-on experience in Salesforce development, Service Cloud configuration, Apex, Lightning Web Components, SOQL, Flows, REST/SOAP integrations, CI/CD tools, and AI-enabled Salesforce capabilities such as Agent force.
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- Role: Salesforce Service Cloud Developer N
- Location: Jaipur N
- Experience: 2 to 5 Years N
- Job Type: Full-Time Employment N

nWhat You'll Do:
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- Develop and enhance Salesforce Service Cloud applications using Apex, LWC, Flows, and integrations. N
- Configure Case Management, Knowledge, Omni-Channel, Email-to-Case, and Service Console capabilities. N
- Implement AI solutions using Agentforce and build AI-powered capabilities such as case summarization, intelligent routing, service agents, and knowledge recommendations. N
- Integrate Salesforce with external systems using REST and SOAP APIs. N

nExpertise You'll Bring:
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- Strong Salesforcedevelopment experience with Service Cloud, Apex, LWC, SOQL, Flows, integrations,



and CI/CD tools. N
- Hands-on experience with Agentforce, AI-enabled Salesforce functionality, and service automation use cases. N
- Preferred certifications include Platform Developer I, AI Associate, and Agent force Specialist. N
- Educational background: Bachelor's degree in computer science, Information Technology, Engineering, or a related field. N

nBenefits:
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- Competitive salary and benefits package N
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications N
- Chance to work with cutting-edge technologies N
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards N
- Annual health check-ups N
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents N

nValues-Driven, People-Cent

📌 Salesforce Service Cloud Developer (Shahpura)
🏢 Persistent Systems
📍 Shahpura