Job DescriptionPosition: Executive / Senior Executive/Deputy Manager - CRM Technical / CRM
NLocation: Bangalore
NExperience: 5 - 10 years
NQualification: Diploma/BE in Civil Engineering / Any Graduate with real estate CRM experience.
NKey Responsibilities:
NCRM Technical
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- Coordinate with project and engineering teams for handover readiness, snag management, and technical clarifications. N
- Support customers during handover and rectification processes. N
- Coordinate across departments for timely updates and responses. N
- Drive customer satisfaction and process improvement initiatives. N
- Solid documentation, communication, and team collaboration skills. N
nCRM
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- Oversee CRM operations, manage escalations, ensure timely possession and documentation. Drive customer satisfaction and process improvement initiatives. N