About This Job TECEZE Location: Chennai, Tamil Nadu, India

Work Mode: In office

Industry: IT Services and IT Consulting

Hiring: ServiceNow Technical Consultant

Locations: Mumbai | Chennai | Bengaluru | Hyderabad

Work Mode: As per project/client requirements

Job Overview Atos is looking for a ServiceNow Technical Consultant to join its AI & Analytics practice. The consultant will work closely with customers to understand business and technical requirements and translate them into effective ServiceNow solutions.

The role involves hands-on configuration, development, integration, testing, and implementation of ServiceNow platform capabilities.

Key Responsibilities

Work primarily across ServiceNow ITSM, ITIL, ITAM, IRM, ITOM/CMDB and GRCParticipate in functional design workshops and prepare technical/design specificationsAnalyze customer requirements and translate them into ServiceNow solutionsPerform ServiceNow configuration, development, testing and implementationCollaborate with Pre-Sales and Technical Architecture teams for client presentations and technical discussionsDevelop integrations using HTML, XML, JavaScript/AJAX, Web Services, SOAP, Email and MID ServerPrepare technical and customer-facing documentationWork with ITSM processes, metrics and KPIs to deliver effective business solutions





Required Skills Hands-on ServiceNow development/configuration and implementationApproximately 18–36 months of ServiceNow experience OR 3+ years with similar ITSM toolsStrong understanding of ITIL / IT Service Management processesHands-on knowledge of:HTMLCSSXMLJavaScript / AJAXWeb Services / SOAPEmail integrationsMID ServerServiceNow PluginsKnowledge of LDAP, VPN, SSL and related technical componentsStrong documentation and customer communication skills

Preferred ServiceNow Modules Experience in 2 or more of the following is preferred:

ITSM | ITOM | CMDB | ITAM | IRM | GRC | CSM | HRSD | FSM | BCM | TPRM | ESG | SPM | SecOps | LCO | Now Intelligence | Now Assist / AI Agent / Agentic Workflow | AI Control Tower | HAM | SAM

Certifications

Required / Preferred CSA – Certified System AdministratorITIL Foundation – V2/V3ServiceNow ITSM

At Least One Preferred ITOM – Discovery / CMDBITAM – HAM / SAMHRSDCADVRGRC / IRMOther relevant ServiceNow certifications are a plus

Education

Bachelor’s degree in Computer Science, Engineering, Management Information Systems or a related discipline.

Interested?

If you have hands-on ServiceNow Technical Consulting / Development / Implementation experience and are interested in exploring this opportunity, please share your updated profile here to this Email - [email protected]

📌 ServiceNow Technical Consultant (Chennai)
🏢 TECEZE
📍 Chennai