Dear Applicants, Greetings from PineQ Lab Technology! We are hiring for one of our clients in Pune for an E-commerce Process! Candidates with experience in Quick Commerce / E-commerce companies or International Customer Support are welcome to apply. If you have solid communication skills and relevant customer support experience, this could be a great opportunity for you. Come and join our team! Designation: Customer/Seller Support Executive Hiring Details · Process: Email Process/Blended/Chat · Location: Pune, Kharadi Bypass · Working Days: 5.5 Days a Week · Shift: Rotational Shifts · Week Off: Rotational · Cab Facility: Both-way cab facility available Job Responsibilities - Handle seller queries and provide effective resolutions through customer support. - Assist E-Commerce Business sellers with account, order, payment, listing, and other platform-related concerns. - Identify issues, troubleshoot them, and ensure timely resolution. - Maintain high-quality customer interactions and meet process SLAs.



- Document customer interactions accurately in the system. - Escalate complex issues to the appropriate team when required. Candidate Eligibility · Candidates from E-commerce Seller Support / International Experience · B2 communication is required. · Both International and Domestic customer service experience into e-commerce will be considered. · If the Candidate is from a non-e-commerce background then B2+ communication is required, and the candidate should have International Customer Service experience. Selection Process: HR Interview → Operations Interview → Written Versant Assessment Important - Work from Office – Pune. - Candidates must be comfortable with rotational shifts and rotational week-offs. - Immediate joiners only. - Budget: 3 LPA (Negotiable) Share your updated CVs at: [email protected] Open to referrals.

📌 Customer Support Executive - Pune
🏢 PineQ Lab Technology
📍 Pune