KRA of senior steward.

If you mean KRA (Key Result Areas) for a Senior Steward in a hotel/restaurant, here’s a practical set:

KRA – Senior Steward

Guest Service & Satisfaction

Ensure prompt, courteous, and professional service.

Handle guest requests and complaints effectively.

Maintain high guest satisfaction scores.

Team Supervision

Supervise and guide junior stewards.

Allocate duties and monitor staff performance.

Conduct briefings and support staff training.

Restaurant/Service Operations

Ensure tables, service stations, crockery, cutlery, and equipment are ready.

Maintain smooth service during peak hours.

Coordinate with kitchen, captain, and other departments.

Hygiene & Sanitation

Maintain high standards of cleanliness in service areas.

Follow food safety and hygiene procedures.

Ensure proper handling and storage of crockery, glassware, and utensils.

Inventory & Equipment Control

Monitor crockery, cutlery, glassware,



and operating supplies.

Report shortages, breakages, and damaged equipment.

Minimize wastage and unnecessary losses.

SOP & Compliance

Follow hotel/restaurant SOPs and safety standards.

Ensure the team follows grooming and hygiene standards.

Support internal inspections and audits.

Coordination & Communication

Coordinate effectively with F&B; service and kitchen teams.

Communicate operational issues to the supervisor/manager promptly.

Cost & Productivity

Control breakage and wastage.

Use manpower and supplies efficiently.

Maintain productivity during busy and slow periods.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹15,000.00 - ₹25,000.00 per month

Advantages

- Health insurance
- Provident Fund

Work Location: In person

📌 Senior Steward (Aliganj)
🏢 Danbro by Mr brown bakery
📍 Aliganj