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- Building and maintaining profitable relationships with key customers.
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- Overseeing the relationship with customers handled by the sales team.
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- Follow up on orders & payment recovery
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- Resolving customer complaints quickly and efficiently.
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- Keeping customers updated on the latest products in order to increase sales.
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- Enthusiastic towards customer’s query solving and escalation handling.
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- Understanding key customer individual needs and addressing these.
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Requirements:
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- A bachelor’s degree in administration or a related field or any graduate.
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- A minimum of 6months - 02 Years experience.
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- Excellent interpersonal and communication skills.
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- Proficient in all Microsoft applications.
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- Maintain a positive attitude focused on customer satisfaction.
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