Perleybrook Labs is looking for a Senior Field Service Engineer to join our team in Kochi
If you enjoy solving real-world technical challenges, working with cutting-edge AI & IoT technologies, and interacting directly with customers , this could be the right prospect for you.

At Perleybrook Labs , we build technology that makes industrial workplaces safer, smarter, and more efficient .

Our flagship product, FLAGMAN , combines IoT, Edge AI, Video Analytics, and Cloud technologies to address critical industrial safety and productivity challenges across manufacturing environments.

Location: Chennai, Tamilnadu
Role: Senior Field Service Engineer
Work Mode: On-site
Travel: PAN India

What You'll Do
As a Senior Field Service Engineer , you will be responsible for:
- Installing, commissioning, configuring, and maintaining FLAGMAN IoT and AI-based systems at customer sites.
- Diagnosing and troubleshooting hardware, software, networking, and edge computing issues .
- Performing preventive maintenance and ensuring reliable system performance.




- Providing technical support and training to customers and onsite teams.
- Working closely with customers to understand issues, manage expectations, and deliver effective solutions.
- Coordinating service visits and maintaining accurate service and installation documentation .
- Collaborating with our R&D;, Product, and Engineering teams to resolve complex technical issues.
- Capturing customer feedback and contributing to continuous product and service improvements.
- Following all required safety, quality, and service standards .
- Travelling occasionally to customer sites and partner locations as required.

What We're Looking For
We're looking for someone who has:
- Strong experience in field service, installation, commissioning, and technical support of hardware and software systems.
- Hands-on experience troubleshooting IoT, networking, embedded systems, or edge computing devices .
- Experience in preventive maintenance, diag

📌 Senior Field Service Engineer (India)
🏢 Perleybrook Labs
📍 India