Job Description

**Please apply only if you're aligned to the following mandates:

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- Joining availability is immediate to 30 days
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- Relevant expertise in payroll with EMEA countries
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- Comfortable working in EMEA shifts (2.00 PM -11.00 PM)
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Papaya Global is a rapidly growing, award-winning B2B tech unicorn with a mission to revolutionize the payroll and payments industry. With over $400M raised from top-tier investors, our creative technology provides a comprehensive solution for managing global workforces, from hiring and onboarding to managing and paying employees in over 160 countries.

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We’re looking for an energetic, reliable, and adaptable payroll service support team member who is skilled at process improvements and data validations for the accurate and efficient processing of payroll.

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You will:

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- Be responsible for handling the day-to-day activities necessary to deliver payroll in several countries through our in-country providers.
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- Ensuring consistent and accurate flow of information so that all payrolls are processed accurately, on time, and in accordance with local country requirements.
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- Providing a first-class experience to customers and employees from onboarding to offboarding.
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- Responsibility for handling employee & customer queries on payrolls from a number of countries in a timely manner (supported by in-country payroll processing partners).
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- Ensuring accurate reporting of payroll data for internal and external use.
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- Contributing to country expansion by establishing processes with in-country processors in new locations.
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- Communicate regularly with manager, team members, and stakeholders regarding tasks or internal projects status and opportunities to harmonize payroll processes.
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- Identify opportunities to improve processes - including administration - Propose solutions to improve these programs and execute on proposals
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- Support the implementation team in the onboarding of clients and provide expert knowledge to enable them to respond to client questions.
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Requirements:

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- 3+ years of work experience in payroll operations or customer service operations
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- 2+ years of payroll processing experience in one or more geographies
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- Detailed oriented
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- Can-do positive approach
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- Advanced skills with Microsoft Office suite
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- Strong customer service skills
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- Experience with outsourced payroll providers
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- Ability to work under pressure and tight deadlines
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- Fluency in written and oral English
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📌 Global Payroll Expert- EMEA Region (Bengaluru)
🏢 Papaya Global
📍 Bengaluru