Job Description
Job Title : ServiceNow Architect Location : Chennai/Mumbai/Pune/Bangalore/Hyderabad Experience : 12 years – 17 years Skill Set : ServiceNow App engine, Flow Designer, integration hub ,service portal and ServiceNow IDE/ServiceNow Studio. Job description : Key Responsibilities - Design, develop, and customize applications and workflows on the ServiceNow platform (custom apps, or other modules as applicable). - Build and maintain business rules, client scripts, UI policies, UI actions, ACLs, and workflows/flow designer flows. - Develop and integrate ServiceNow with third-party systems using REST/SOAP APIs, MID Server, and Integration Hub. - Translate business requirements into technical designs and scalable solutions on the platform. - Troubleshoot and resolve technical issues, performance bottlenecks, and defects. - Collaborate with business analysts, admins, and stakeholders to gather requirements and propose solutions. - Work independently with minimal guidance, taking ownership of assigned modules/projects end-to-end.



Required Skills & Experience - 6+ years of overall IT development experience, with at least 1–2 years / 1–2 full-cycle projects specifically on the ServiceNow platform (custom application development, not just configuration). - Solid hands-on experience with: - Glide APIs, Server-side & Client-side scripting (JavaScript) - Flow Designer / Workflow Editor - Service Portal / Now Experience UI Builder - App Engine Studio (for custom app development) - Integration Hub, REST/SOAP Web Services, MID Server - ACLs, Business Rules, Script Includes, UI Policies, UI Actions - Experience in at least one ServiceNow custom Application implementation - Understanding of ServiceNow data model, tables, and CMDB (preferred). - Familiarity with Agile/Scrum delivery methodology. - Ability to work independently, manage priorities, and deliver without close supervision. - Strong problem-solving and communication skills.

📌 ServiceNow Architect (Chennai)
🏢 Hexaware Technologies
📍 Chennai