- Manage the complete order lifecycle from order receipt to successful delivery.

- Review, prepare, and coordinate customer contracts, purchase orders, and related commercial documents.

- Ensure compliance with contractual terms and company policies.

- Coordinate with Sales, Production, Stores, Logistics, QA, and Finance for seamless order execution.

- Act as the primary point of contact for customers regarding order status, dispatch schedules, and delivery commitments.

- Plan and monitor dispatches to ensure on-time deliveries and avoid liquidated damages (LD).

- Coordinate customer inspections, dispatch clearances, and documentation.

- Prepare and submit contractual correspondence, reports, and customer communications.

- Track pending orders and proactively resolve execution or delivery issues.





- Coordinate with internal teams to ensure products are ready as per customer delivery schedules.

- Follow up on invoice processing, payment collections, and outstanding receivables.

- Maintain accurate order records, MIS reports, and documentation.

- Participate in contract review meetings and provide execution-related inputs.

- Build and maintain solid customer relationships by ensuring timely responses and effective issue resolution.

- Continuously identify opportunities to improve order management processes and customer satisfaction.

📌 Senior Order Management Executive (Chennai)
🏢 Signals & Systems (India
📍 Chennai