Job DescriptionTCS Hiring for AWS Infra Support Engineer
NExperience Range: - 06 To 08 Years (Mandatory)
N(Note: Candidates below 6 years of IT experience shall not be considered)
NJob Locations: Bengaluru, Hyderabad
NJOB DESCRIPTION
nRole Overview:
NWe are seeking a skilled L1.5 Support Engineer with solid expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.
NKey Responsibilities:
N
n
Monitor application and infrastructure alerts and respond within SLA. N
Perform initial troubleshooting, issue triaging, and escalate when required. N
Manage incidents, service requests, and change requests using ServiceNow/Jira. N
Ensure system uptime, performance, and reliability. N
Collaborate with L2/L3 teams and development teams for issue resolution. N
Maintain documentation and knowledge base articles. N
Support deployment activities and CI/CD pipelines. N

nRequired Skills:
N1)



AWS Infrastructure:
N
n
Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling. N
Basic knowledge of IAM roles and cloud security best practices. N
Familiarity with Code Pipeline and CI/CD workflows. N
Experience with AnsibleTower and Python scripting. N

n2) Monitoring & Ticketing Tools:
N
n
Hands-on experience with Datadog (Synthetic & RUM Monitoring). N
Working knowledge of Splunk ITSI and AWS CloudWatch. N
Experience in ServiceNow (CRQ, Incident, MIM, CTASK, SCTASK) and Jira. N

n3) Source Code Management:
N
n
Experience with GitHub for version control. N
Knowledge of Nexus Repository management. N

n4) Application Runtime & Middleware:
N
n
Experience with Apache Tomcat and Apache HTTP Server. N
Support for Java-based applications. N
Working knowledge of Adobe

📌 Hiring: Aws Infra Support Engineer Bengaluru (India)
🏢 Tata Consultancy Services
📍 India