Job Description N Role Overview
N nDropX Logistics is looking for an Amazon EDSP experienced Team lead to manage end-to-end last-mile operations at Perumbavoor station. The role will be responsible for driving operational excellence, improving delivery performance, optimizing costs, and ensuring consistent service quality across all DropX stations.
N n Key Requirement (Non-Negotiable)
N n Prior experience working in Amazon Last Mile EDSP Operations is mandatory.
NThe candidate must have previous experience:
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Managing Amazon EDSP (Delivery Service Partner) operations
NCandidates without Amazonlast-mile operations experience will not be considered.
N n Key Responsibilities
N n
Own end-to-end last-mile operations across DropX Perumbavoor station
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Drive station performance against key operational metrics and client SLAs.
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Manage and improve delivery performance, productivity, and cost efficiency.
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Lead station support executives & delivery associates under the assigned shift
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Execute standard operating processes across station
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Identify operational gaps and drive continuous improvement initiatives.
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Ensure compliance with Amazon operational requirements and processes.
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Manage manpower planning, productivity, and resource optimization.
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Handle operational escalations and ensure timely resolution.
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Work closely with business and client teams to achieve growth and service objectives.
N n Candidate Requirements
N n
Mandatory: Previous experience in Amazon last-mile EDSP operations
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2+ years of experience in last-mile logistics
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Robust understanding ofAmazon delivery station operations and processes.
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Proven ability to lead large teams
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Solid analytical, problem-solving, and execution skills.
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Experience in cost optimization and operational improvement.
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Willingness to travel extensively across operational locations.

📌 Hiring: Team Lead Ernakulam (India)
🏢 DROPX LOGISTICS
📍 India