Location Name: Pendra

Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

- To achieve Branch target on indicators ?

Credit

Metrics / Operations Metrics / Gold Loan Metrics.

- Training of Branch Sales on Policies &
- Processes for Gold Loan / Consumer

Durables / Vehicle refinance /other Products as & when launched.
- Ensuring policy adherence and meeting the TAT.
- Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell &

CD business.
- Checking &
- Valuation of Gold.
- Vaulting &
- Safekeeping of Gold.
- Ensuring adherence to Vaulting Process &
- Policies.
- Supporting Branch Cashier in resolution for Customer Service queries.




- Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.
- Data Analysis &
- Sharing of best practices with team.
- Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
- Coordination with various HO / Cross functional departments & providing feedback.
- Vendor Management (CPV / Gold Testing Vendor).
- Ensuring Cost within Budget.
- Support in Branch Admin Activities.
- Maintain Minimal Errors in Audit Report published by HO.

Required Qualifications And Experience

- Graduate / Post Graduate - Fresher
- Positive Learner & conceptualization skills.
- Good Team Player.

📌 Senior Executive - Operations and Service (Pendra)
🏢 Bajaj FinServ
📍 Pendra